Terms and Conditions

    Introduction Welcome to Paws Palace, your one-stop shop for premium pet products and expert advice to keep your furry friend happy and healthy. By using our website, mobile applications, or other services, you agree to these Terms and Conditions. These Terms and Conditions govern your use of our services and constitute a legal agreement between you and Paws Palace.

    Acceptance of Terms and Conditions By using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you do not agree to these Terms and Conditions, you may not use our services. We may update these Terms and Conditions from time to time. If we make any material changes, we will notify you by email or by posting a notice on our website. Your continued use of our services after such changes will constitute your acceptance of the updated Terms and Conditions.

  • User Accounts You may create an account on our website or mobile applications. You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
  • Orders and Payments When you place an order on our website or mobile applications, you agree to pay the total price for the order, including any applicable shipping and handling charges. We accept major credit cards and other payment methods as listed on our website. We reserve the right to refuse or cancel any order at any time for any reason.
  • Shipping and Delivery We will ship your order to the address you provide at checkout. We will use commercially reasonable efforts to deliver your order within the estimated delivery time frame. However, we cannot guarantee delivery times, as they may be affected by factors beyond our control, such as weather conditions or shipping carrier delays.
  • Returns and Refunds If you are not satisfied with your purchase, you may return it for a full refund within 30 days of the purchase date. The product must be returned in its original packaging and in unused condition. You are responsible for the cost of return shipping.
  • Intellectual Property All content on our website and mobile applications, including text, images, videos, and logos, is protected by copyright, trademark, or other intellectual property laws. You may not use any of our content without our prior written permission.
  • User Content You may submit user content, such as reviews, photos, or videos, to our website or mobile applications. You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, distribute, and display your user content in connection with our services.
  • User Conduct You agree to use our services in a lawful and respectful manner. You agree not to use our services to: Transmit any content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable. Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
  • Termination We may terminate your account or suspend your access to our services at any time, without notice, for any reason, including, but not limited to, your violation of these Terms and Conditions.
  • 14. Governing Law These Terms and Conditions shall be governed by and construed in accordance with the laws of the State, without regard to its conflict of laws principles.
  • Dispute Resolution Any dispute arising out of or in connection with these Terms and Conditions shall be resolved exclusively by binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association. The arbitration shall be conducted.
  • Severability If any provision of these Terms and Conditions is held to be invalid or unenforceable, such provision shall be struck from these Terms and Conditions and the remaining provisions shall remain in full force and effect.
  • Waiver No waiver of any provision of these Terms and Conditions shall be effective unless in writing and signed by both parties.
  • Entire Agreement These Terms and Conditions constitute the entire agreement between the parties with respect to the subject matter hereof and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written. [email protected].
  • Notices All notices and other communications hereunder shall be in writing and shall be deemed to have been duly given when delivered in person, upon the first business day following deposit in the United States mail, postage prepaid, certified or registered, return receipt requested, addressed as follows
  • Force Majeure Neither party shall be liable for any delay or failure in performance of its obligations hereunder if such delay or failure is caused by an event beyond its reasonable control, including, but not limited to, acts of God, war, terrorism, riots, civil commotions, fires, floods, earthquakes, strikes, or lockouts.
  • Survival Certain provisions of these Terms and Conditions shall survive the termination of this Agreement, including, but not limited to, provisions regarding intellectual property, confidentiality, and indemnification.
  • Assignment You may not assign any of your rights or obligations under these Terms and Conditions without the prior written consent of Paws Palace. Paws Palace may assign any of its rights or obligations under these Terms and Conditions without your consent.
  • Headings The headings used in these Terms and Conditions are for convenience only and shall not affect the meaning or interpretation of any provision hereof.